OnTrip Help is a support platform for your customers when they are on trip. This feature has been built exclusively for all packages bought through TravClan.
Though we ensure that all details are shared with you and your customers beforehand and the travelers face no issues on-trip, but at times, some unavoidable issue might happen.
This feature has been created so that you and your customers get the details on the trip in an easy manner and can reach out for any issues that they might be facing.
OnTrip Help Website can be opened on this link: https://ontriphelp.com/
If you click on this, following page is visible with two options:
After logging in, the customer can check the following:
Yes, On Trip Help is available for all destinations which TravClan is currently operational in.
Absolutely not! We’ve ensured that the customers get all the required information and help but only your company name is visible to them.