My Profile

• “How can I edit profile details?”
• “How can I upload my company’s logo?”
• “Can I see my open requirements on the portal?”
• “Can I see quotes received on the portal?”

Marketing

• “Can TravClan help me market my brand?”
• “How can I upload my logo on posters, videos?”
• “Can I have destination specific marketing videos?”
• “Can I save my marketing videos?”

Customer

• “Can I save my customer’s information in the portal?”
• “What information can I add about my customer?”
• “Do we get customers from TravClan?”

Website

• What is the significance of the website section under “My Shop”?
• Is the website section only the control panel for the website?
• “How can I change the banner image or text from my control panel?”
• “How can I add markup from the control panel?”
• “Can I add different markup in different sectors for flights?”

Bookings

• “Can I see all the bookings I made on the portal?”
• “Can I see a specific booking I made?”
• “How can I get vouchers for my bookings?”
• “How can I add my mark up in vouchers?”

Wallet

• “Can I withdraw funds from my wallet to my bank account?”
• What is collect money?
• “How do I add money in the wallet via IMPS/NEFT?”
• “What is the minimum amount that can be withdrawn from wallet?”
• “Can I see transactions of specific dates?”

Invoice and Rewards

• “Can I create my own invoice?”
• “Can I keep record of all the invoices I make?”
• “How can I claim cashback?”
• What is the validity of rewards earned after claiming them?