Booking
- “How can I share quotations with my customers?”
- “How can I get prices of hotels that can’t be found on the TravClan Hotel Portal?”
- “The room category I want is not on the portal. How can I get it ?”
- “Can I choose a meal plan while booking a hotel from TravClan?”
- “What benefits do I get while booking hotels from TravClan?”
- “Where can I put any special requests like early check-in, extra mattress, etc.?”
- “How can I send hotel details to my customers?”
- “How can I pay while booking?”
- What are on-request rates?
- “How do I know if my selected room category and prices are on request?”
Hotel Hold Feature
- “What is the hotel hold feature and how can I access it?”
- “What are the hotel holding charges?”
- “How do I confirm a hotel reservation after holding it?”
- “How do I know if the hold feature is available for a specific hotel?”
- “How do I know the deadline of hold for a specific hotel?”
- “What if I want to cancel/release my hotel reservation after holding?”
- “What will happen if I don’t pay or cancel my hotel hold?”