Get Free Refund for
Trip Cancellation due to Medical Reasons

Claim up to ₹3,500 against airline cancellation charges per passenger

Applicable on  Flight Bookings done through TravClan App/Website

Hassle-Free Cancellation

Process

Valid for both International & Domestic Bookings

Provide Better Customer 

Service

Hassle-Free Cancellation

Process

Valid for both International & Domestic Bookings

Provide Better Customer 

Service and Earn Profits

Medical events under which one can claim reimbursement

Trip Cancellation Cover is provided Travclan Technology India Private Limited.

If your trip is cancelled due to a medical reasons or carrier delay, compensation will be provided.

How to Avail the Benefit?

Contact our flights team for the claim reimbursement process

To claim the refund of cancellation charges, Agent can raise a MediCancel request by emailing at b2bflights@travclan.com .

Agent/Passenger needs to intimate about the MediCancel Insurance within 7 days of the departure date.

Submit the documents

The list of documents required for the claim process of trip cancellation under medical reasons and carrier delay has been provided. To access the list, please click here.

Timely submission of these documents is advised for a smooth claim settlement.

Claim will be processed by within 14 calendar days after receipt of complete documents

In case of claim approval, payment is made to the customer and settlement letters (soft copy) are shared.

In case of rejection of claim, query is shared with the customer for further response. If not deemed right, it will be rejected. A rejection letter (soft copy)  will be shared as well. 

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Frequently Asked Questions

  • Valid on booking made through TravClan App/Website with flight starting in India
  • Valid for passengers aged 0 – 60 years
  • Valid on bookings done after 23rd July’23

As per the insurance claim, in the event of cancellation of the flight ticket,  you can claim reimbursement up to ₹3,500 (one-way)/ ₹7,000 (round trip) in case of both domestic & international flight booking.

Complete airline cancellation fee subject to the sum insured will be refunded, if the claim satisfies all the terms and conditions of the policy.

Step 1: Kindly cancel the flight on our portal
Step 2: Contact TravClan Flight support team for reimbursement of cancellation charges by raising a request on b2bflights@travclan.com.
Step 3: Submit your documents as specified the Team
Step 4: Your claim will be settled by  in 7-15 days.

*Agent/Passenger needs to intimate about the MediCancel Insurance within 7 days of the departure date.

Yes, you can claim TravClan cancellation fee.

After the Team has approved your claim and you have received the confirmation, you can raise a request on the portal under ‘Other’ in the ‘My Booking’ Section. 

The maximum compensation provided will be ₹3,500 (one-way)/ ₹7,000 (round trip) in case of in case of both domestic & international flight booking.