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TravClan Flights
Meal, Baggage and Seat Selection
- “How can I add meals/baggage from TravClan?”
- How to book seats with TravClan?
- “Why can’t I select seats while booking?”
- “Why am I not able to hold a booking?”
- What is the difference between baggage selected under SSR and check in baggage?
- “Can I add multiple meal/baggage options for one passenger?”
- “In case of a connecting flight, when will my customer get their meal?”
- What to do if the seat map is not available?
- “How can I reset seats?”
- “Where can I see SSR details after booking?”
- “SSR options are not mentioned in the flights section. What to do?”
- “Will my voucher/invoice have SSR details?”
- Do I need to select the seat again while reissuing the ticket?
Booking
- “How can I see different fares for one flight?”
- How to use fare type filter?
- “Where can I see Number of seats left?”
- “What is the process for booking Extra Baggage/Meals?”
- “What are the charges for flight date change?”
- “How can I edit passenger details after the ticket is booked?”
- “What can I do after the timings of the flight change?”
- “I was trying to book a flight and it failed. What shall I do?”
- “Where can I see fare rules?”
- How do I access Series Fare?
- “Flight fares changed while I was booking. What should I do? “
- “What benefits do I get while booking from TravClan?”
- How do I know if a Transit Visa is required for a Booking or not?
- What do I need to keep in mind while booking for an Infant?
Post Booking
- “How can I know cancellation charges against a booking?”
- “How can I cancel a ticket”
- “How can I reissue a ticket?”
- “How can I void a ticket?”
- “How can I get the refund?”
- “How will I know the current status of a raised request?”
- “How can I send a pdf/image?”
- “Why am I not able to raise a new request?”
- What is SSR?
- Will I get Full Refund in every booking that I cancel?
- When will I get my Refund?
- Will I get Full Refund if the Flight is Rescheduled?
- How to Raise a Request?